Refund policy

## Refund Policy – GRIB Fashions

At GRIB Fashions, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

### Returns

You have **7 days** from the date of delivery to request a return.

To be eligible for a return:

* Item must be unused and in the same condition that you received it
* Item must be in original packaging
* Receipt or proof of purchase is required

### Non-Returnable Items

The following items cannot be returned:

* Used or worn items
* Items damaged by the customer
* Discounted or sale items (unless defective)

### Refunds

Once we receive your returned item:

* We will inspect it and notify you of the status
* If approved, your refund will be processed within **5–7 business days**
* Refund will be issued to your original payment method

### Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us.

### Shipping

* Customer will be responsible for return shipping costs
* Shipping charges are non-refundable